Major tech platforms envision a future where online shopping becomes even more personalized. But they'll also have to ...

From personalized recommendations to seamless customer service, AI agents are redefining the way consumers shop, making every ...

Ralph Lauren, Revolve Group and Williams-Sonoma are prioritizing investments in the technology amid economic headwinds.

Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next two to three years, according to global cloud firm Genesys. Dr. Marc ...

Amber Venz Box's LTK helps 350,000 creators sell to their followers. Here, she talks TikTok ban, AI-generated content, and ...

Google has announced shopping-related improvements for AI Mode that will help you find, try, and buy products right within ...

Here are some key areas where AI is making a significant impact: 2. What is ChatGPT ... enable personalized recommendations for online shopping, and assist companies in improving customer service ...

OpenAI on Monday announced it is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers see the move as an effort to compete with AI rival Google by creating a better, more ...

Artificial intelligence is transforming grocery shopping through personalized recommendations, automated stores, and optimized supply chains, offering unprecedented convenience and efficiency. However ...

One month of web browsing data shows most respondents visited a search page with an AI-generated summary, but visits to ...

Visa is partnering with tech heavyweights, including Microsoft and OpenAI, to roll out a new platform that lets users delegate their online shopping tasks to AI agents.