Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

I was coaching a client recently who told me that in her performance evaluation, the manager she reported to told her she needed to be "more assertive" in her communication. Interestingly, just a few ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

We’d all like to confidently stand our ground and openly express our feelings to those around us, whether it’s to decline an invitation or stand up to a co-worker. But it doesn’t come easy. “Many ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

My own experience understanding the need for assertiveness in business was working for a professional practice of accountants. Back in the 1990s in that fee earning type of culture, if you were not a ...