Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

Demo and training videos provide and simple installation provide evidence that it is both free and easy. If you create a Hubspot account and answer a few questions you can get the CRM operating in ...

Even a basic CRM system will accurately track a business's sales process. It can keep track of calls, emails, and mailings sent to clients and prospective clients. It can also show what methods ...

As first reported in CRN last summer, the company is working on a CRM server as well as basic CRM applications. (See story.) Microsoft CRM, as the product will be called, will be unveiled Tuesday ...

A CRM system at its most basic is a way to build up a database that allows a small business to organize where its customers are located, what product or service they ordered, what they might order ...