The tech giant Dell carries out an annual employee engagement survey known as "Tell Dell." BI obtained a transcript of the internal video update in which leaders shared results from the survey. The ...

The employee satisfaction rate at Dell Technologies has dropped for the second year in a row, marking a nearly 50% decline in two years. On Tuesday, in an internal video update, Jenn Saavedra, the ...

Since its creation and publication in 2003, the Net Promoter Score (NPS) has become the standard measurement and indicator of sentiment. Although it was originally created to gauge customer loyalty ...

Employees at Dell are accusing management of ignoring their discontent after an annual survey revealed deep dissatisfaction across the company. The “Tell Dell” questionnaire has been circulated for ...

Internal results from the tech company's annual "Tell Dell" survey show a double-digit drop in the eNPS score — a key measure of employee engagement.

Dave Foster is CEO of AvreaFoster, a brand and marketing agency that helps B2B companies use the power of their brand to grow business. Over the course of my agency’s three decades in business, the ...

It’s an unusual upturn, as employee happiness typically dips in the third quarter of the year, according to the report. Plus, it’s the first time in a year that tenured employees were more satisfied ...

Achieving a balance between organizational health and individual performance is critical for long-term success. Two key tools that help organizations achieve this are the Employee Net Promoter Score ...