If you accidentally call 911, do not hang up, continue answering the dispatcher's questions, and do not make prank calls.

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at ...

LOUISVILLE, Ky. (WAVE) - Louisville Metro Emergency Services unveiled a new tool on Wednesday that hopes to save lives during 911 calls. It’s called Video to 911, and it lets 911 call takers initiate ...

Louisville Metro Emergency Services has launched a new tool allowing 911 callers to share live video. The "Video to 911" feature aims to improve safety for both callers and first responders. Callers ...

The second full week of April is National Public Safety Telecommunicator Week in the U.S., shining a spotlight on the dedication emergency dispatchers bring to the job every day. And while the job can ...

More than 20% of 911 calls to Columbia and Richland County were abandoned before operators answered, raising concerns about ...

D.C.’s fire department and 911 call center work together 24/7 to respond to crashes, shootings, medical calls and other emergencies. But their top officials do not always agree, and some say the ...