Larger jurisdictions have until April 24 to comply with the Web Content Accessibility Guidelines, which means building accessibility into digital public services is no longer just a matter of best ...

Throughout our lives, we inevitably interact with various government agencies for numerous reasons, including obtaining a marriage license, changing schools, registering a vehicle, obtaining a fishing ...

2 October 2024 - Have you experienced the ease of switching from paper forms to online forms and tracking their progress? E-government offers many such conveniences, ensuring the most vulnerable can ...

The Government Digital Service (GDS) has yet to achieve conformance with key national cyber security standards for its Gov.uk One Login digital identity system, nearly three years since security ...

The federal government is undergoing a transformative journey — one that reimagines how services are delivered, how operations are conducted, and how taxpayer dollars are spent. By embracing ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Earlier this year, I watched a friend try to file for a ...

Digital government was in the spotlight this week on Biometric Update with the release of the OECD rankings and a full day of ...

The Future Governance Forum has called for a new blueprint to modernise and digitise local government, including a sector-wide workforce plan, de-risking innovation, targeted funding and creating a ...

As public services increasingly move online, access to a reliable smartphone is no longer optional. Phones now play a central role in how people manage healthcare, access government systems, and stay ...

Digital ID build will not be outsourced to private firm, says minister - The responsibility for the design, build and running of it will be within Government, according to Darren Jones.