Have you ever tried to call an airport to get a ticket refund? It's a nightmare of press 1 for so-and-so and press 2 for such-and-such. By the time you've mashed your way through eight gauntlets of ...

SACRAMENTO, Calif., March 17, 2026 /PRNewswire/ -- insured.io, provider of a cloud-based, omnichannel customer engagement platform for insurance organizations, today announced a new partnership with ...

Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, today announced that its IVR Advantage™ payment solution is now available in ...

IVR has been around for quite some time, but advances have made this technology more valuable than ever before in the enterprise and contact center. As a bit of background, interactive voice response ...

WESTBOROUGH, Mass. -- After reassessing its interactive voice response (IVR) capabilities for customer service operations, Sinclair Oil Corp. replaced its proprietary Periphonics system with Envox ...

Contact Solutions, a provider of cloud-based customer care solutions, has partnered with IDology, a provider of identity verification and fraud prevention solutions, and Pindrop Security, a provider ...

EnlivenHealth, a division of Omnicell, is debuting a personalized Interactive Voice Response technology solution that automates patient communications and frees up pharmacists to spend more quality ...

SUNNYVALE, Calif., Nov. 10, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading customer engagement platform provider, today announced eGain Smart IVR™, an all-in-one solution to modernize ...

MORRISVILLE, N.C. -- etrials Worldwide, a leading provider of adaptive eClinical software and services that optimize clinical trial management by turning data into intelligence and shortening the ...

TEL AVIV, Israel--(BUSINESS WIRE)--CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today the ...

TARRYTOWN, N.Y., April 4, 2011 (GLOBE NEWSWIRE) -- Debt Resolve, Inc. (OTCBB:DRSV) (the "Company") announced that E-Complish LLC, a leader in the production and design of payment solutions for high ...