The field of knowledge management is changing faster than ever. Advances in Artificial Intelligence have brought on rapid advancements not just in the field of KM, but collectively in Data, Content, ...

The last half-decade has seen a rise in shared services centers and a more complex landscape involving hybrid and innovative business models in global services, including a move from traditional “Lift ...

The number 100 has some magical qualities to it. As we were compiling this year’s list of 100 companies to watch in the KM space, Dick Van Dyke celebrated his 100th birthday. That’s an achievement in ...

SAN FRANCISCO--(BUSINESS WIRE)--Elastic (NYSE: ESTC), the Search AI company, today announced its successful collaboration with LG CNS, a leading digital transformation company in Korea, to help ...

Compiled By Dave Schafer The knowledge-management (KM) services industry will receive a major boost as companies shifting focus away from technology issues toward issues involving people and processes ...

SUNNYVALE, Calif., March 26, 2026 (GLOBE NEWSWIRE)-- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge ...

Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

CLARK, N.J.--(BUSINESS WIRE)--RightAnswers, Inc., the recognized leader in providing self-service and IT knowledge management solutions, today announced a technology partnership with Service-now.com – ...

This publication is intended to assist the management teams of operating organizations and nuclear power plants (NPPs) that outsource certain activities or use external services, in identifying and ...

Nuclear facilities have very long life-cycles over multiple phases and changing operational conditions. In order to ensure safety and economics are achieved and sustainable over the entire life cycle, ...