A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Traditional caching fails to stop "thundering ...

Maturity assessments allow an organization to see the progress of anything within the confines of the company. It uses a ...

Walters noted that, like a music producer using an audio mixer to dial up or down a particular track, a CX leader might lean into one dimension of the maturity model for a quarter or two before ...

The last few years have shaken the assumptions of the manufacturing industry. Supply chains and labor sources that had been dependable and robust crumbled before our eyes as the coronavirus spread. It ...

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.

To truly be effective, a cybersecurity program must continually evolve and improve. The problem is, many organizations don’t have a clear sense of where they are today and how to improve for tomorrow.