Microsoft showcased Dynamics 365 less than a week after CRM rival Salesforce debuted Einstein, an artificial intelligence technology infused into its sales, service and marketing apps.

The layout for Microsoft Dynamics CRM Online is different from other popular CRM services. The top bar has three menu options: Main (as depicted by the three horizontal lines), Sales, and Dashboard.

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced ...

Let’s now look at how Microsoft Dynamics vs. Salesforce CRM stack up in terms of different usability factors, such as interface design, ease of navigation, learning curve and customization options.

Microsoft is combining elements of its Dynamics CRM and ERP offerings into a new cloud bundle called Dynamics 365. Written by Mary Jo Foley, Senior Contributing Editor July 6, 2016 at 6:26 a.m. PT ...

When Microsoft first purchased the professional social media site LinkedIn back in 2016 I remember the excitement amongst my Microsoft Dynamics clients. LinkedIn was, and still is, the holy grail ...

The layout for Microsoft Dynamics CRM Online is different from other popular CRM services. The top bar has three menu options: Main (as depicted by the three horizontal lines), Sales, and Dashboard.