Microsoft showcased Dynamics 365 less than a week after CRM rival Salesforce debuted Einstein, an artificial intelligence technology infused into its sales, service and marketing apps.

Police officers arrested 18 people at worker-led protests at Microsoft headquarters Wednesday as the tech company promises an “urgent” review of the Israeli military’s use of its technology during the ...

Microsoft finally dtailed its short and long range plans for midmarket customers on Wednesday including plans for a Centro midmarket server, managed CRM service and plans to tightly integrate ...

Microsoft is bringing its Dynamics CRM and ERP businesses out of their silo and into the company's Cloud and Enterprise unit.

Dow Chemical aims to upgrade to Microsoft Dynamics CRM 2013 this April Dow Chemical, the US multinational chemical solutions provider, has pledged to stay with Microsoft Dynamics CRM for the ...