Editor’s Note: A version of this article was originally published in 2023 and has been updated for 2025 to reflect the latest developments in law firm marketing and digital analytics. In an ...

Homelessness is a major problem in the U.S., and it’s getting worse: A record 650,000 Americans were homeless on a single night in January 2023, according to the most recent point-in-time report ...

A few weeks ago, in the world of tennis, a match for the ages took place. Before you assume it doesn’t apply to business or leadership, pause and think again. This bout between world number one Jannik ...

While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...

Forbes contributors publish independent expert analyses and insights. Matt Gandal examines how education can drive economic mobility. If the ultimate goal of education is to prepare students for ...

The expanding role of the healthcare supply chain includes increased demand for efficiently managing spend, but there are a few easy ways to measure your progress and ensure your organization is ...

While home prices and rents have increased upward of 70% over the last five years, state minimum wage has increased just 33%. Fortunately, Durango has the ability to close this gap by implementing a ...

Do you know the right metrics to look at for your social media campaigns? The MHN Executive Council explores what works best. Clicks? Likes? Shares? When it comes to social media at your multifamily ...

Panelists discuss how defining and tracking meaningful real-world outcomes ensures accountability and value in MASH management. Panelists discuss how success in MASH management should be measured ...

In today’s fast-paced, automated world, where generic solutions are often marketed as universally applicable and customer service is increasingly outsourced to automated systems like online chatbots, ...