Hackers piggybacked onto a Microsoft customer support portal between Jan. 1 and March 28 to gain access to the emails of noncorporate account holders on webmail services Microsoft manages, including ...

The software giant unveils an online version of the physical support Answer Desk that's been up and running at the various Microsoft Store outlets. Lance Whitney is a freelance technology writer and ...

Microsoft customers will soon be able to build their own artificial intelligence (AI) agents that can work on tasks like onboarding new workers or answering help desk questions. Microsoft announced in ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

Q: My wife, using a new Dell laptop with Windows 10 on it, was having problems using Outlook, which came with the Microsoft Office 365 2019 version to access her email. The email provider is Cox ...

Hackers piggybacked onto a Microsoft customer support portal between Jan. 1 and March 28 to gain access to the emails of noncorporate account holders on webmail services Microsoft manages, including ...