For many students with meal plans, the Mystery Shopper Program has been a long-time subject of curiosity. Aiming to recognize outstanding eateries and improve the dining experience, this initiative is ...

WASHINGTON – Metro has hired a Virginia firm to run a “mystery shopper” program on its bus and rail lines starting early next year. The effort is to get insight into what into what works well, and ...

This ain’t your grandpa’s mystery shopping program. Operators are well aware of labor scarcity, high food costs, inflation, and intense competition; however, finding solutions may be less obvious.

When one thinks of a “mystery shop program” in the quick-service restaurant industry, what generally comes to mind is a business that engages an organization to arrange to have an individual ...