The founder of Octopus Energy has criticised smart meters as some homeowners struggle with faulty devices. The energy firm boss, Greg Jackson, said the spec is a "decade out of date". According to ...

They rang their utility company Octopus Energy to try to find out why their bills had suddenly rocketed following the installation of a smart meter a few weeks earlier.

Octopus Energy has issued a warning to everyone who has a smart meter as it could be affecting their energy bills. The energy firm's CEO Greg Jackson shared the warning in response to a complaint ...

An Octopus Energy spokesperson said: “Customers love smart meters - they are the key to unlocking bargains in energy. Our customers have saved over £100m through smart tariffs and services already.

Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours.

Smart meter units are set to be forced on half a million British Gas, OVO, EDF, EON, Octopus users, it has been warned. Units are set to be rolled out as old RTS meters are replaced ahead of a ...

It is now offered as a free add-on to any Octopus smart meter installation. Unlike conventional IHDs, the Octopus Home Mini connects with a smartphone, helping customers better manage their bills ...