With its Omni-Channel Experience, CarMax Puts the Customer in the Driver’s Seat RICHMOND, VA, Aug. 25, 2025 (GLOBE NEWSWIRE) ...

CarMax is shifting gears with its brand. The national used-car retailer has introduced a new tagline — “Wanna Drive?”— moving ...

CarMax (KMX) is launching a new brand positioning, spotlighting its seamless, industry-leading omni-channel experience. After ...

Omni-Channel, New KPI’s and Moving Beyond Sales and Marketing Perhaps one of the untapped potentials for omni-channel is moving it from a shopper’s journey to a total customer experience.

Eva Kellershof, Vice President of Sales (North America and Europe) at NETSOL Technologies, explores how auto dealers and manufacturers are adapting to Gen Z’s demand for hybrid buying experiences ...

Hence, omni-channel is emerging to be the bleeding edge for retailers and is also enabling them to undergo digital transformations in the truest sense! The author is founder and CEO, StoreHippo ...

1. Are we offering an omni-channel experience? Retailers striving to build a true omni-channel experience are merging at-home, in-store and mobile commerce into one seamless shopping experience.

Delivering the omni-channel customer experience underscores the importance of getting cloud right. It’s the single most important technological shift in Information Technology since client/server.

This has also caused an increase in customer expectations. Zendesk’s Omni-Channel Customer Service Report reveals some interesting consumer insights such as, 37 percent of the people surveyed ...

However, while mobile is the “epicenter” of omnichannel customer experience, Philbin highlighted the importance of brands having a presence on every channel.

Friday, Sep. 25, 2020, 08:55 PM Joe Overby, Senior Editor RICHMOND, Va. - CarMax’s omni-channel experience, which lets consumers buy used cars online, in-store or a blend of both, is now nationwide.