As healthcare leaders face increasing pressure to elevate the patient experience, upgrading highly visible areas of a facility, such as the lobby, ...

Orthopedic ASC leaders are rethinking the patient experience in 2025, leaning into technology, nurse navigation and teamwide culture to make care more seamless and supportive. Benjamin Stein, MD, ...

Patient satisfaction is the barometer by which health systems are measured and measure themselves. A new survey of healthcare ...

Women with experience of maternity care at a Norfolk hospital that is part of a national review have been sharing their ...

Advocate Health strives to listen to groups of patients and individuals, then redesign care at scale. Patient experience is crucial for healthcare organizations because it impacts health outcomes and ...

Whether a hospital stay is planned or unexpected, it likely involves questions, answers, test results and waiting, all of ...

A total of 66 hospitals received both Healthgrades’ Outstanding Patient Experience and Patient Safety Excellence awards. Healthgrades released its 2025 Outstanding Patient Experience Award, which ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

St. Mary’s Medical Center introduces an innovative solution for patients following an inpatient stay. The newly designed ...

Music therapy could significantly reduce heart rate, blood pressure and patient–ventilator asynchronies for patients admitted ...

Violent incidents are increasing at health care settings, including hospitals. Medical professionals worry about their safety.