As healthcare leaders face increasing pressure to elevate the patient experience, upgrading highly visible areas of a facility, such as the lobby, ...

Mercer Health Home Care has been recognized as a “Superior Performer” for achieving a high overall patient score in 2024.

Health systems are investing heavily in the patient experience. At Springfield Clinic, that strategy is critical to continued sustainability in a complex market. Despite recent missteps by disruptors ...

Patient satisfaction is the barometer by which health systems are measured and measure themselves. A new survey of healthcare ...

Discover compassionate chronic pain relief in Lake Houston with Dynamic Pain Care. Dr. Albert Carey offers innovative, minimally invasive treatments.

Orthopedic ASC leaders are rethinking the patient experience in 2025, leaning into technology, nurse navigation and teamwide culture to make care more seamless and supportive. Benjamin Stein, MD, ...

Advocate Health strives to listen to groups of patients and individuals, then redesign care at scale. Patient experience is crucial for healthcare organizations because it impacts health outcomes and ...

A total of 66 hospitals received both Healthgrades’ Outstanding Patient Experience and Patient Safety Excellence awards. Healthgrades released its 2025 Outstanding Patient Experience Award, which ...

In pediatric hospitals, emotional comfort is treated as essential to healing. Children are offered music therapy, pet visits, ...

Music therapy could significantly reduce heart rate, blood pressure and patient–ventilator asynchronies for patients admitted ...

Women with experience of maternity care at a Norfolk hospital that is part of a national review have been sharing their ...