Madison Wolf, who lives in the Hembstead neighborhood in southeast Charlotte, said her most recent gas bill was about $600 — up from $400 the month prior and around $350 last winter. Wolf said she didn’t increase her gas usage in any meaningful way and tried to conserve during recent winter storms.

Winter hit Charlotte wallets hard this year as Piedmont Natural Gas customers opened bills that were suddenly way bigger than they were used to. Many households reported charges roughly double what they paid last winter,

Piedmont estimates an average decrease of approximately $3 to $26 per month for the typical residential natural gas customer Financial assistance and energy-saving tips and tools are available to help customers manage seasonal bills CHARLOTTE, N.C., Sept.

Officials are warning Fayetteville residents about loud noises, a tall flame, and natural gas smells starting early next week as work begins for utility crews.

Energy-saving tips, payment programs can help customers manage seasonal bills Increased energy use due to colder weather is the main contributor to higher winter heating bills B-roll: Energy efficiency tips for natural gas Level out monthly bills with the ...

Piedmont earns the top ranking for the second year in a row, topping six other utilities in the South Large segment. B-roll available here. CHARLOTTE, N.C., Nov. 29, 2023 /PRNewswire/ -- Piedmont Natural Gas earned the No. 1 spot in customer satisfaction ...

CHARLOTTE, N.C., Jan. 16, 2026 /PRNewswire/ -- As temperatures drop across the Southeast this weekend and into next week, causing heating systems to work harder and use more energy, Piedmont Natural Gas offers tips, resources and assistance programs to ...

Agreement supports significant investments for safety, reliability, customer growth Request included rate reductions for natural gas costs and income tax payment credits passed to customers The agreement allows Piedmont Natural Gas a return on equity of 9.80%.