Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

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We are in the middle of an e-commerce boom that is far from busting: Holiday e-commerce sales are expected to hit between $210 billion and $218 billion, growing by as much as 15% over 2020's record ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

Editor's note: The following is a guest post from Michael Simoncic, managing director, and Alfredo Lozano, director at Alvarez & Marsal's Consumer and Retail Group, a global professional services firm ...