Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...

Two weeks ago when I attended Salesforce Connections in Chicago, one major theme captured my attention: it is vital to track, analyze and understand shopper data. “Data is the bedrock,” noted Heike ...

Salesforce (NYSE:CRM) has refused to pay a ransom to ShinyHunters, a group of hackers who claim to possess a horde of client data obtained through a data breach involving the third-party app Drift by ...

As I write this, Salesforce Connections 2024 is just past the halfway point, but we can obviously say this is the year of the Copilot. With the Commerce Cloud Copilot heading for a planned general ...