From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

Households to receive £40 compensation over smart meter delays from next month - Ofgem said tougher smart meter rules will come into force from February, having originally announced a review last ...

Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from ...