AI agents have been a boost for productivity at Salesforce, Benioff said.
A group of major technology companies, including Snowflake (SNOW), Salesforce (CRM), and dbt Labs, have launched the Open ...
New agentic AI features are the big focus in Salesforce’s latest software platform update, including help simplifying sales ...
Salesforce CEO Marc Benioff has revealed the company has nearly halved its customer support workforce, replacing thousands of jobs with AI agents.
Some 25 years ago, Salesforce, then an early software as a service (SaaS) pioneer, opened its doors on its first office ...
Salesgenie.com recently announced the availability of direct sales lead delivery from its online sales lead service, Salesgenie, into Salesforce CRM through the Force.com platform. The integrated ...
When Joey Monroe started getting asked about AI from clients in his job as a Salesforce consultant at BlueGator, he realized ...
Salesforce CEO Marc Benioff was upset. Last fall, one of his technical teams told large Salesforce customers that using ...
No company has made as big a bet on AI agents as Salesforce. In fact, Salesforce founder and CEO Marc Benioff almost changed the company’s name to “Agentforce” to reflect just how much its future ...
The ShinyHunters extortion group claims to have stolen over 1.5 billion Salesforce records from 760 companies using compromised Salesloft Drift OAuth tokens.