The company has found that, for most customers, agents powered by GPT-5 can solve more than 50% of tickets — and in some cases, even 80 to 90% of them. Further, OpenAI’s latest iteration is faster, ...
Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...
The report shows the benefits AI already has on employee services: 95% of IT leaders say they've seen measurable improvements ...