To continue fostering a culture of excellence at the nation’s medical center, several staff members participated in a first-of-its-kind, hospital-wide Front Desk Professionals Course last week on Oct.

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

Front Desk Volunteers are the face of the IRC, they are often the first people that are seen and spoken to by clients, staff, and other volunteers. People in this role greet anyone who walks into our ...

A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...