Giving customers a behind-the-scenes view of your business is a great way to drive loyalty and engagement–and to do just that, founders are increasingly joining one trending platform: Substack. The ...

Some Substack creators are using direct messaging to build communities and retain paying subscribers. The publishing platform has rolled out chat features to help creators connect with their audience.

Buttondown. TinyLetter. Mailchimp. A person who wants to start their own email newsletter has never had more options to choose from. If you've been wondering how Substack works for writers and readers ...

It seems fair to say Substack is having a moment. What started as a simple newsletter platform is becoming something of a cultural juggernaut, with journalists, presenters and influencers alike ...

As newsletter upstart Substack emerges from a stellar year, co-founder and CEO Chris Best said he wants the platform to become a one-step shop for writers — and to continue being a space for freedom ...

Substack CEO Chris Best says AI could flood feeds with junk — or empower independent creators to spark a cultural renaissance ...