Ameren is alerting customers in Missouri and Illinois about a growing solar panel where callers and door-to-door solicitors ...

RANT to companies that force customers who dare to call their “Contact Us” phone line to be subjected to an endless loop with ...

Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

Your iPhone now has a much more effective way of screening out calls that aren't important, and most users love it.

Besieged by scammers seeking to phish user accounts over the telephone, Apple and Google frequently caution that they will never reach out unbidden to users this way. However, new details about the ...

Body Worn Camera recordings shows a brief car chase before officers find the car overturned in a tree line with a body next to it.

Instead of you trying to decide whether to answer, this assistant will pick up the call itself. Using voice-to-voice and agentic AI skills, the receptionist will then ask questions to determine if the ...

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...

Elizabeth Cox was a bit dismayed when she received the first automated call Friday about the electricity being disconnected all day Tuesday for planned upgrades in her Palmer Township neighborhood.