As an analyst at Hurwitz Group, I am often asked about my coverage areas or areas of expertise. I respond by saying that I am concerned with any software technologies or solutions that affect the ...

At its core, customer relationship management (CRM) is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. A ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...