FaceTime "Communication Safety" feature: A newer addition to iOS 26 appears to be the FaceTime "Communication Safety" feature ...

One of the hottest markets in the artificial intelligence industry is selling chatbots that write computer code. Some call it ...

Mumbai Police Busts Fraudulent Call Center The Mumbai police have successfully dismantled a fraudulent call center operating ...

Operator: Good morning. My name is Tiffany. I will be your conference operator today. I would like to welcome everyone to the ...

It’s amazing the number of calls Jo, Helen, and Ian get through The UK's data protection watchdog fined two Brit businesses with offshore call centers £550,000 (c $735,000) over illegal automated ...

Are you using the new iOS 26 yet? You can download it on your iPhone now, and once you do, you'll see tons of new changes, including a clear design called Liquid ...

From international expansion to new dental colleges to practice milestones, 2025 has been full of wins for dental industry leaders. The 35 leaders featured in this article are speaking at Becker’s ...

Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

Despite a server "pause" and a reported security flaw, Neon remains one of the top-downloaded free apps in the iOS app store.

NEW YORK — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and ...

The 33-year-old founder of the startup student financial aid company Frank has been sentenced to more than seven years in ...