Here's how organizations can use AI to reduce friction, personalize engagement, and proactively support customers—while keeping the human touch that builds loyalty.

Starbucks Corporation is making headlines with a bold new direction under CEO Brian Niccol's leadership. No longer just a ...

For many executives, customer experience (CX) is often equated with customer service, the operational support involved with ...

Gothenburg, 8 September 2025: At this year’s Tech and Innovation Summit, SKF will introduce a broad range of new products and technologies designed to help industrial customers reduce downtime, ...

GOTHENBURG, Sweden, Sept. 8, 2025 /PRNewswire/ -- At this year's Tech and Innovation Summit, SKF will introduce a broad range of new products and technologies designed to help industrial customers ...

Absa Group has announced a series of strategic executive leadership appointments and changes that reinforce its commitment to driving growth, innovation, and customer-centricity across its Pan-African ...

Asmau Ahmed brings 20 years of innovation expertise from Google, Bank of America and Capital One to advance Varo Bank as an AI-first bank Varo Bank, the first all-digital nationally chartered bank in ...

Varo Bank, the first all-digital nationally chartered bank in the U.S., today announced the hiring of Asmau Ahmed as the company’s first Chief Artificial Intelligence and Data Officer (CAIDO).

NEW YORK (AP) — Macy’s raised its expectations for the year and reported the first increase in same-store sales since 2022 after the department store chain intensified its focus on modernizing stores ...