When was the last time your CMO spent an hour or two handling calls on your customer service line? Or your CEO? Or any other C-level executive? The answer is probably “never.” A big reason both ...
What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...
Customer pain points occur when a shopper’s needs or goals are disrupted by issues such as long queues, unavailable products ...
Benevolent by nature, Kartik Jobanputra is a serial entrepreneur and a pro skydiver. He lives life king-size. Founder & MD of smartt-ai.com. Customer service is evolving quickly thanks to the power of ...
One woman's advice on how to deal with customer service advisers has sparked controversy. Having to call customer helpline desks is never a pleasurable experience, whether it be endless call music or ...
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