What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

Cloud telephony provider LoopUp and contact center specialist Luware have partnered to integrate global telephony with Luware's Microsoft Teams-native contact center platform.

Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to ...

Hundreds face long queues as disruption continues for second day across Europe - Flights at Heathrow face major delays after ...

Retail fixture leader Imageworks Display© has unveiled a revamped website with a host of new and expanded features.

Hundreds of flights from Heathrow were delayed on Saturday by a cyber-attack on a service provider for several major European ...

Having sold over 130,000 refurbished tech items last year, marking an 11% year-on-year rise, Retail Gazette looks at how ...

Birmingham Airport (BHX) launches a new tech-driven programme of developments designed to transform the passenger experience.

Step inside the fluorescent-lit aisles of your local grocery store, and you enter a surprisingly complex social arena. We all ...

Your Daily Work Horoscope for September 25, 2025. Discover your Daily Work Horoscope for each zodiac sign here.

The Starbucks CEO came into his position with a mission to revamp the brand -- but the long list of changes don't seem to be ...