The best AI chatbots of 2026: I tested ChatGPT, Copilot, and others to find the top tools around ...

It started with history teacher Caitlyn Wilder telling the AI who to be. “You are a friendly, expert research assistant,” she wrote. Then she told the chatbot its goal — help 10th grade students ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

The post Google Translate’s Advanced Mode Is Accidentally Acting Like a Chatbot appeared first on Android Headlines.

MIT Technology Review’s senior reporter for features and investigations, Eileen Guo, and FT tech correspondent Melissa Heikkilä discuss the privacy implications of our new reliance on chatbots.

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...