Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

Meta may not have officially announced its investment in the eyewear group just yet, but the idea sends a clear signal that ...

Discover why 90% of LinkedIn messages fail and learn how to create authentic connections that drive real results in 2025.

Response rates feel too low lately? If you are a sales professional or marketer pushing to grow your lead pipeline on ...

Public cloud and a commitment to data governance has set up the $39 billion financial institution for AI success. Its AI ...

Third Point's billionaire chief showed Tesla the door and loaded up on the hottest name in the artificial intelligence (AI) arena during the first quarter.

Former Intel CEO Pat Gelsinger created a new benchmark to test for AI model's alignment with aspects of human flourishing.

Expanding on its Decade-Long Collaboration, Infor to Deliver Enhanced AI-Driven Innovations and Deliver Enhanced Solutions ...

With tariffs looming large over an already tough retail landscape, Dean Tarpley of Celonis asks how Process Intelligence can ...

Amid its work to advance artificial intelligence, Redmond-based Microsoft has announced Microsoft Elevate and a new corporate ...

Discover how top leaders from HP, Coinbase, Plus Company, and .monks are leveraging AI to reshape strategy, creativity, data, ...

Microsoft (MSFT) saved more than $500M last year in its call center thanks to artificial intelligence tools, according to ...