NHS 111 online has seen record usage over the past four months, as more people used digital channels to access medical help or health advice during times of lockdown and social distancing due to the ...

Online urgent healthcare service NHS 111 has handled more than one million requests since its launch in December 2017. The service can be accessed through the NHS website or the NHS App. After ...

The NHS's foremost A&E expert is calling on the public to take advantage of the 111 service this winter, suggesting that as many as two in five emergency department visits could be more effectively ...

Leaders are notifying the public that health services will be under pressure during this period, and A&E departments and the 111 phone service will be busy. The NHS 111 online service functions ...

People are being urged to go online if they need care for something urgent but not life-threatening, instead of rushing to busy A&E departments as the health service faces a “winter like no other”.

A study surveyed users and non-users of NHS 111 online, exploring their preferences, demographics and level of eHealth literacy The NHS uses online services to support care delivery. For example, NHS ...

The NHS is encouraging people to get to the help they need by using NHS 111 as new data released by Surrey Heartlands shows that 82% of those surveyed who had contacted 111 said their call was ...

The NHS has urged the public to use online services to ease post-Christmas pressure on the health system. The North West's senior health leader, Dr Michael Gregory, said that GP practices, A&E ...

Artificial intelligence (AI) robots could be dealing with a third of all patient inquiries to the NHS 111 service within a couple of years, according to a leaked report. The report authors say “new ...

A leaked report has revealed NHS England is looking at the potential of handling up to 16 million NHS 111 enquiries using algorithms by 2020. The draft report, seen by The Telegraph, highlights the ...