SaaS provider says layoffs target non-revenue roles as it retools priorities, with costs weighing heavily on near-term ...

The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...

Virtusa Corporation has entered a multi-year managed services partnership with John Wiley & Sons to provide infrastructure ...

The India Business Process Outsourcing (BPO) services market is witnessing robust growth, driven by rapid adoption of digital ...

Coinbase has confirmed an insider breach after a contractor improperly accessed the data of approximately thirty customers, which BleepingComputer has learned is a new incident that occurred in ...

Expanded delivery supports voice, email, chat, social, and text, with bilingual English and Spanish language and rapid ...

A severe shortage of high-level cybersecurity professionals and the increasing demand for 24/7 monitoring are prompting ...

KPMG Australia is moving to outsource 200 roles to the Philippines as part of a cost-cutting measure, according to reports, ...

For years, many accounting firms regarded outsourcing as a cautious experiment, useful in some cases but rarely a core part ...

SS Support Network is a U.S.-based BPO and call center helping NEMT providers grow through dispatching, billing, credentialing, and operational support, enabling efficiency, compliance, and scalable ...

Genesis Exotic Transport boosts transparency and trust with new real-time GPS tracking and dedicated U.S.-based support ...

Anthropic, a US-based company that builds advanced AI systems designed to work safely and reliably inside organisations, drew ...