As healthcare leaders face increasing pressure to elevate the patient experience, upgrading highly visible areas of a facility, such as the lobby, ...

Mercer Health Home Care has been recognized as a “Superior Performer” for achieving a high overall patient score in 2024.

Health systems are investing heavily in the patient experience. At Springfield Clinic, that strategy is critical to continued sustainability in a complex market. Despite recent missteps by disruptors ...

Discover compassionate chronic pain relief in Lake Houston with Dynamic Pain Care. Dr. Albert Carey offers innovative, minimally invasive treatments.

Patient satisfaction is the barometer by which health systems are measured and measure themselves. A new survey of healthcare ...

Advocate Health strives to listen to groups of patients and individuals, then redesign care at scale. Patient experience is crucial for healthcare organizations because it impacts health outcomes and ...

Orthopedic ASC leaders are rethinking the patient experience in 2025, leaning into technology, nurse navigation and teamwide culture to make care more seamless and supportive. Benjamin Stein, MD, ...

A total of 66 hospitals received both Healthgrades’ Outstanding Patient Experience and Patient Safety Excellence awards. Healthgrades released its 2025 Outstanding Patient Experience Award, which ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

St. Mary’s Medical Center introduces an innovative solution for patients following an inpatient stay. The newly designed ...

Women with experience of maternity care at a Norfolk hospital that is part of a national review have been sharing their ...