Chasing unqualified leads is incredibly risky. Here's how to build a qualification process that will help you boost ...

If you are not already using a chatbot on your website, you may be missing out on potential SEO and lead-generation ...

Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing ...

Prompt injection has been leveraged alongside an expired domain to steal Salesforce data in an attack named ForcedLeak.

ForcedLeak flaw in Salesforce Agentforce allows data exfiltration via indirect prompt injection; Salesforce issues patch.

Salesforce Web forms can be manipulated by the company's "Agentforce" autonomous agent into exfiltrating customer relationship management (CRM) data — a concerning development as legacy ...

Snowflake, Salesforce, dbt Labs and major tech companies launch Open Semantic Interchange (OSI), an unprecedented open-source initiative to standardize business data definitions and accelerate ...

A group of major technology companies, including Snowflake (SNOW), Salesforce (CRM), and dbt Labs, have launched the Open ...

Salesforce, Inc. (NYSE:CRM) is evolving into a “agentic enterprise,” combining human workers and artificial intelligence.

West Virginia University’s men’s basketball team’s omission from the 2025 NCAA Tournament sparked a change in the NCAA’s selection process. West Virginia Gov. Patrick Morrisey announced Friday that ...

Hightower Advisors has appointed Randy Bullard, a former State Street executive, as its new head of investment management, marking the latest in a series of leadership changes and strategic moves for ...

The recent mass-theft of authentication tokens from Salesloft, whose AI chatbot is used by a broad swath of corporate America to convert customer interaction into Salesforce leads, has left many ...