Worldwide customer relationship management (CRM) software totaled $26.3B in 2015, up 12.3% from $23.4B in 2014. SaaS revenue grew 27% yr-over-yr, more than double overall CRM market growth in 2015.
Salesforce.com on Wednesday will offer a process management capability to make it easier to devise business processes for deployment on the company’s Force.com cloud computing platform. Force.com ...
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