Prime Bridge Solutions, a rising provider of customer support and call center services, announced the global launch of its customer experience platform designed to transform how businesses deliver ...

The global healthcare BPO services market is projected to grow at a CAGR of 9% over the next five years. Key factors driving ...

It was up close and personal to meet Convy and Convo for the first time. Convy is the 63-kilo robot humanoid while Convo, half its weight, is actually a robot dog. Both operated by artificial ...

Gartner says using AI to fix customer gripes could cost more than using humans by 2030 ai-pocalypse AI will not replace the people in the call center, but it will rejigger the software stack to make ...

IT stocks fell sharply, with the Nifty IT index dropping 4.6% due to global tech sell-offs and AI concerns, erasing over ₹1.3 ...

An insolvent, broken utility left downtown buildings in Youngstown freezing in recent weeks. Gov. Mike DeWine has attributed ...

Up to 40% of AI-enabled CX initiatives fail. The CX tools themselves are rarely the problem; more of the challenge is the ...

Americans who are blind or have significant disabilities, including wounded warriors and veterans, can benefit from the AbilityOne Program. Under the U.S. AbilityOne Commission and in partnership with ...

Q4 2025 Earnings Call February 12, 2026 10:00 AM ESTCompany ParticipantsAndrew Kirk - Senior Director of Investor Relations ...

Salesforce's Vara Imandi is pioneering "Digital Diplomacy," using autonomous AI agents to bridge the gap between legacy ...

Introduction of On-Screen Marking New Delhi: The Central Board of Secondary Education (CBSE) is set to implement an On-Screen Marking (OSM) system for evaluating Class 12 answer sheets. This ...

India’s IT sector plunged on Thursday as the Nifty IT index fell over 4%, erasing Rs 1.3 lakh crore in market value amid AI-driven disruption fears. TCS, Infosys and Wipro hit fresh lows as ...