Syracuse, N.Y. — On Feb. 1, Kona Mahu called 911 from her home in the Nob Hill Apartments. Her son was sick with the flu, delirious and dehydrated. But when the paramedics arrived at the front door, ...

You might think that quick fix looks harmless. Maybe you've walked past it a hundred times without a second thought. That ...

“He charged $180 for the second visit for his time, including $40 for the part.” ...

New Yorkers placed a staggering 80,000 calls to 311 reporting a lack of residential heat and hot water in January 2026 — the highest monthly total on record — as private and public housing tenants ...

After arriving home from the arctic cold outside, Karlyn Murphy boils water on her stove, soaking her feet in blissful warmth ...

If your burner isn't cooking or heating evenly, you may need to clean or repair it. This is how to fix an uneven stove burner ...

A weekend of freezing temperatures could spell bad news for your home heating.

Some tenants say they’ve been dealing with a lack of heat and hot water at home since the deep freeze began two weeks ago.