The North Carolina DMV has seen a deterioration in customer and employee experience, with increased wait times, workload, and ...

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

Aubrey Wheeler is just one of 120 people a day who are moving to the Charlotte area and getting introduced to the state’s DMV ...

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

Every time I came, it’s in and out." says Margaret Allen, DMV Customer.My experience overall it wasn’t terrible.” said Thomas Volpi, DMV Customer.They’re booke ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...

They went on to say the NC DMV is working to improve the experience of customers, stating that recent changes allow walk-in ...

Brandon Chambers just moved to North Carolina to join Wolfpack staff. Seeking to update his driver’s license, he encountered DMV issues.

A project to repair voter registration issues is underway with state elections officials trying to collect personal data ...