Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Users are no longer able to receive live help from the Apple support account on X, and instead will be redirected to other platforms. Those who direct message the @AppleSupport account on X, formerly ...

iTunes users who still run Windows XP started to experience connectivity issues this week. As documented in an Apple Support Communities thread, they can’t log into the iTunes store, meaning functions ...

We occasionally receive comments from readers lamenting the fact that Apple offers support for the iTunes Music Store only via email. Although many users receive timely replies and satisfactory ...