SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries within his first year on the job.

As Elon Musk steps away from the Trump administration and its so-called Department of Government Efficiency, he leaves behind ...

The vetting will go beyond student applicants and includes faculty, employees, contractors, guest speakers and tourists, ...

The commissioner of the Social Security Administration, Frank Bisignano, told CBS News that he believes artificial ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

The SSA now requires users to log in via Login.gov or ID.me to keep my Social Security accounts secure and accessible.

The Trump administration on Tuesday stopped scheduling new interviews for international students seeking visas to study in ...

Officials plan to expand social media vetting of prospective students, as US President's war on pro-Palestine sympathies ...

This move aims to provide an alternative to the physical card, which many people find inconvenient to replace if lost or ...