From electric GSE and wireless charging to accessibility, workforce training, and the evolution of global industry ...

I remain a neutral Hold on Manhattan Associates due to tepid topline growth and an upcoming major renewal cycle impacting near-term visibility. MANH maintains strong free cash flow, a debt-free ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Despite President Trump clinching a positive approval rating, Republicans are facing an erosion of support from independents in a troubling warning sign heading into the midterm elections, a survey ...

An Upstate New York DoorDash delivery driver has been busted on felony charges after filming a half-naked customer passed out drunk on his couch, which she later claimed was a form of sexual assault.

In the video taken by a bystander, the customer appeared to be upset that her online order was canceled A bystander video shows an angry customer throwing hot coffee at a McDonald's worker in Michigan ...

BNP Associates, which is backed by Godspeed Capital Management, has acquired Studdiford Technical Solutions, a consulting firm. BNP Associates is an air transportation, supply chain and logistics ...

PARIS, Sept 15 - Hackers have stolen the private details of potentially millions of customers from luxury brands Gucci, Balenciaga and Alexander McQueen in an attack on the labels' French parent ...

Artificial intelligence (AI) is transforming customer service from a reactive, labor-intensive function into a proactive, data-driven advantage. With the rise of —ranging from intelligent chatbots to ...

Phreesia Inc. (NYSE:PHR) shares slipped Friday despite a stronger-than-expected second quarter. The healthcare software firm posted earnings of 1 cent per share, topping forecasts for a 6 cent loss, ...

Survivors of Jeffrey Epstein told NBC News Tuesday that they are taking matters into their own hands and will compile their own “client list” as frustration mounts over the Justice Department’s ...

AI with initiative. Agentic AI doesn’t just respond. It takes action, and it navigates complex tasks without human handoffs. Collaboration over replacement. Human agents aren’t going away. They’re ...