The regression is unsurprising, according to Brian Cantor, managing director of the Customer Management Practice’s digital division, which includes CCW Digital. “In addition to experiencing many of ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Cellcom will automatically adjust customers' July phone bills after a weekslong outage left thousands of Wisconsin residents and businesses without service, the company announced May 30 "We know ...

Cellcom, a wireless service provider based out of Wisconsin, has experienced a cyber attack that has disrupted text and voice services since May 14. Lawrence Pingree, vice president of Dispersive, a ...

More than a week after a network outage, Cellcom customers continue to struggle with service. The outage began about 9 p.m. May 14, according to the Green Bay Press Gazette.

GREEN BAY (WLUK) -- It's been more than one week since Cellcom customers have had full cell phone service. On Tuesday, FOX 11 learned the ongoing outage was caused by a cyber incident. That’s ...

WBAY is a Cellcom customer, and Thursday morning our work phones were able to call cell phones on other carriers’ networks. You might need to set your phone in airplane mode for a few seconds or ...

Cellcom, a regional wireless provider based in Wisconsin, is continuing efforts to restore full service following a cybersecurity incident that has disrupted customers’ ability to make phone calls and ...

APPLETON, Wis. (WBAY) - WBAY is a Cellcom customer, and we’ve been navigating the phone and text outage right alongside all of you. We’ve been reading all of your emails and Facebook messages ...

The Federal Communications Commission requires significant outages to be reported through its Network Outage Reporting System (NORS). Cellcom has not confirmed whether it submitted such a report, nor ...

Cellcom initially claimed the disruption was caused by a technical issue, stating that data services, iMessage, RCS messaging, and 911 emergency services remained operational.

Cellcom has warned its customers to be on the lookout for scams taking advantage of the ongoing outage, as the company continues to resolve it. Customers of this Wisconsin-based regional wireless ...