How will you know your AI agent is ready to launch? Here’s the release-readiness checklist every devops team needs.

Software-defined vehicles require new frameworks as automakers shift from hardware-focused to software-centric development ...

Discover how customer-driven pricing sets prices based on perceived value and its impact on e-commerce, affecting consumer choices and competitive strategy.

Agentic AI and unified commerce are set to shape ecommerce in 2026 because the foundations are now in place: consumers are ...

Voting closes on Wednesday, February 4 - simply go to Douglas City Centre Management's Facebook page and like the photo of your favourite finalist. A nail and beauty's salon's submitted a planning ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.

Orange County is one of Southern California's most active regions for executive travel, airport connections, and long-distance ground transportation. With business districts, coastal destinations, and ...

A study by USA TODAY and Plant-A Insights analyzed which financial services companies offer the best customer service in America in 2026.

As the airline industry increasingly turns more premium, loyalty programs — already airlines’ biggest asset — are becoming even more important to their long-term strategy. Loyalty programs are cash ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...