Cloud telephony provider LoopUp and contact center specialist Luware have partnered to integrate global telephony with Luware's Microsoft Teams-native contact center platform.

Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to ...

Retail fixture leader Imageworks Display© has unveiled a revamped website with a host of new and expanded features.

Birmingham Airport (BHX) launches a new tech-driven programme of developments designed to transform the passenger experience.

Greater Anglia will be running extra train services for the derby clash between Ipswich Town and Norwich City.

Starbucks makes it easy to customize coffee to your preference, but it turns out that baristas aren't always keen on these ...

Tourism Cabinet Secretary Rebecca Miano says the industry has embraced digital disruption as a necessary evolution, changing ...

Does buying a latte mean you're fancy, or a plain black coffee mean you're no-nonsense? Does it mean you're successful?

Ticketmaster has committed to changes after facing criticism over ticket sales for Oasis' reunion concerts in the U.K. this ...

Birmingham Airport is to get a new passenger service called 'BABS'. BABS will be a new assistant based at the Solihull-based airport but not in the form that travellers might expect - as BABS is an Ai ...

Greater Anglia are running extra train services for the Ipswich v Norwich derby match. There will be additional trains for football fans travelling to Portman Road in Ipswich on Sunday, October 5, for ...