Target employees have reportedly been instructed to smile at customers who come within 10 feet, a policy that has sparked ...

Strengthen your customer relationships by addressing these eight key customer experience failures. Opinions expressed by Entrepreneur contributors are their own. Failures like over-automation, ...

The IRS is formally notifying back-office employees that they will temporarily cover frontline filing season through this ...

Thousands of Alaska Airlines and Hawaiian Airlines employees will now undergo training in a new 660,000 square foot, state-of ...

NEW YORK CITY — Sprouts Farmers Market prides itself on its in-store experience, and that includes having a staff that can offer insights and answer questions on the grocer’s unique product assortment ...

Add Yahoo as a preferred source to see more of our stories on Google. A customer has been arrested after she allegedly threw hot fry grease on McDonald’s employees. According to the Concordia Police ...

Government reporters Lisa Rein, Meryl Kornfield and Hannah Natanson can be reached securely on Signal at (202) 821-3120, (301) 821-2013 and (202) 580-5477, respectively. The Social Security ...

Conway Corp was recognized for excellence in customer service and leadership when several employees were awarded Customer Service Excellence (CSE) Awards during the 2025 Mid-America Cable ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

AKRON, Ohio — The city of Akron has reached a tentative agreement for new contracts with the Akron Firefighters Union (Local 330) and the Civil Service Personnel Association Union (CSPA) that will ...