Every time I drive into Zimbabwe through one of our land border posts, I am reminded of an important but often overlooked principle in public policy: systems must be predictable. Despite crossing ...

Technologists working in the field of public services now have some profound responsibilities, which should be accompanied by greater safeguards provided by professional bodies, argues Nicole Symes ...

The Mohammed Bin Rashid Housing Establishment (MBRHE) has achieved a significant institutional milestone by obtaining a 100% accreditation score in the International Employee Happiness and Wellbeing ...

The new service is designed to streamline the residence renewal process and provide a smoother customer experience ...

Federal agency compliance with a statute known as Section 508 is lacking, with nearly a quarter of agencies failing to test at least one of their top digital products.

GSA issued draft AI contract terms outlining government use rights, neutrality rules and disclosure requirements for AI systems used by agencies.

Karura Ward Rep Kamau Fiu ni Fiu has faulted the government's response to the controversial nursery project in Karura Forest, terming it misleading and confusing to the public.

Delhi government has expanded its Common Service Centre network to over 7,000 centers, providing 75 key services to bridge the city's digital divide. Spearheaded by Chief Minister Rekha Gupta, these ...

Discover how MoHRE's Tawasul system handled 60 million interactions in 2025, boosting efficiency and customer satisfaction through AI.

Digital channels recorded remarkable engagement throughout the year, with total interactions via email, chat, social media channels, and WhatsApp nearing 1.2mln ...

The responsibility for the design, build and running of it will be within Government, according to Darren Jones.